GENTING HIGHLANDS, Dec 14 (Bernama) -- The Inland Revenue Board is projecting a 20 per cent growth in the number of new taxpayers next year compared with an average growth of 10 per cent seen in the previous years.
Deputy Director General (Compliance) Datuk Dr Mohd Shukor Mahfar said the rise was seen with the improvement in the agency's online services.
"This improvement is in line with the changing information technologies and current trends where most of the transactions are made online," he told reporters after a closing ceremony for IRB's workshop on its e-Ledger and Electronic Funds Transfer (EFT) system together with the Media, on Tuesday.
He said among the improvements are the introduction of two applications online by IRB which is the electronic tax ledger for taxpayers or e-Ledger and the EFT.
These applications would make it easier for taxpayers to carry out their responsibilities without having to come to the tax office.
On the EFT, he said IRB would be expanding the use of EFT among taxpayers to make it easier for taxpayers to get any tax refunds.
Through the EFT, taxpayers who had overpaid would get their tax refunds not more than three days after tax payments had been made compared with the present practice where cheques are issued after a longer period and which is also more risky.
With the EFT, IRB would be able to also minimise the problems arising from tax refunds made through cheques where there are instances that these cheques are not received by taxpayers, cheating cases involving cheques and also expired cheques.
The use of EFT in fact will bring about cost savings for the tax department such as the cost of issuing cheques, maintenance of cheque machines and the delivery of cheques.
In 2009 alone, the IRB issued more than 671,000 cheques for tax refunds.
The EFT is an online tax payback application developed by IRB to facilitate and speed up refunds to taxpayers.
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